1. Who We Are
Fenrir is the assumed name under which DAG Online Enterprises LLC, a Texas limited liability company, provides county and state business filing services. In this Policy, "Fenrir," "we," "us," and "our" refer to DAG Online Enterprises LLC d/b/a Fenrir.
Contact for privacy matters: Fenrir, a DAG Online Enterprises company
Email: adam@fenrirfile.com
Website: https://fenrirfile.com
2. What This Policy Covers
This Policy describes how we collect, use, and disclose information through our website at fenrirfile.com (the "Site"), including our online intake form and appointment scheduling.
This Policy does not cover client engagement data. Once you engage Fenrir as a client, the personal and business information we collect to prepare and submit filings on your behalf, including government identifiers such as Social Security Numbers or ITINs, is governed by our separate Client Data Privacy Notice, which is provided to every client at engagement. Where the two documents overlap, the Client Data Privacy Notice controls for client data.
3. Information We Collect
3.1 Information You Provide
Through our intake form. Our intake form is hosted on Google Forms and embedded on the Site. When you submit it, we collect:
- Your full name
- Email address
- Phone number
- Preferred contact method
- Proposed business name choices and business description
- State of formation, entity type desired, and filing details
- Registered Agent status (existing agent / requesting enrollment assistance / serving as your own) and EIN needs
- Desired timeline
- Any additional information you choose to provide in open-response fields
Through appointment scheduling. Discovery calls are scheduled through Calendly. When you book, Calendly collects your name, email address, selected time, and any information you enter in booking fields.
Through direct contact. If you email us or contact us through a third-party platform (such as Upwork or Contra), we receive whatever information you include in that communication.
3.2 Information Collected Automatically
Server logs. Our Site is hosted on Netlify. Netlify's infrastructure automatically records technical information about visits, including IP address, browser type, device type, pages requested, referring URL, and timestamps.
Analytics. We use Netlify Analytics (server-side, cookieless) and Google Analytics (cookie-based) to understand how visitors find and use the Site. Google Analytics collects information including approximate geographic location derived from IP address, pages viewed, time on page, and traffic source. We have configured Google Analytics to use IP anonymization where available.
3.3 What We Do Not Collect Through the Site
We never collect Social Security Numbers, ITINs, or other sensitive government identifiers through the Site, the intake form, email, or chat. Where an engagement requires one, such as filing an SS-4 EIN application, it is taken verbally during a scheduled call and entered directly into the government filing system. We do not store it in any system at any point. Our Client Data Privacy Notice describes this in full. Please do not send sensitive identifiers to us by email or through the intake form.
4. Cookies and Similar Technologies
| Category | Purpose | Set by | Consent required |
| Strictly necessary | Site delivery, security, load balancing | Netlify | No |
| Analytics | Traffic measurement and Site improvement | Google Analytics | Yes, where applicable law requires |
| Scheduling | Booking functionality on embedded scheduler | Calendly | Functional |
| Payment | Fraud prevention and payment processing on checkout | Stripe | Functional |
You can opt out of analytics cookies at any time by blocking or clearing cookies in your browser settings, or by installing Google's Analytics Opt-out Browser Add-on. Doing so will not affect your ability to use the Site or submit the intake form.
We honor Global Privacy Control (GPC) signals as a valid opt-out of sale or sharing where applicable law requires.
5. How We Use Information
We use the information described above to:
- Respond to inquiries and evaluate whether a prospective engagement is within our scope of services
- Schedule and conduct discovery calls
- Prepare scoped proposals and service agreements
- Operate, secure, maintain, and improve the Site
- Measure traffic sources and Site performance
- Comply with legal obligations and enforce our Website Terms of Use
We do not use your information for automated decision-making or profiling that produces legal or similarly significant effects.
6. Geographic Scope
Fenrir provides business filing services to clients in the United States only. We do not market to, solicit, or accept clients located in the European Economic Area or the United Kingdom, we do not price or accept payment in euros or pounds sterling, and we may restrict access to the Site from EEA and UK IP addresses.
The Site and this Policy are directed to visitors in the United States.
7. How We Share Information
We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
We disclose information to the following categories of service providers, each of which is contractually limited to processing information on our behalf:
| Service provider | Function | Information involved |
| Google LLC (Forms, Workspace, Drive, Analytics) | Intake form hosting, business email, document storage, analytics | Intake submissions, correspondence, Site usage data |
| Netlify, Inc. | Website hosting and server-side analytics | Technical log data |
| Calendly LLC | Appointment scheduling | Name, email, booking details |
| Stripe, Inc. | Payment processing | Name, email, billing details, payment card data (collected directly by Stripe) |
We may also disclose information:
- To government agencies, where disclosure is inherent in performing a requested filing (see the Client Data Privacy Notice)
- To professional advisors (attorney, accountant, insurer) under duties of confidentiality
- Where required by law, subpoena, court order, or other legal process
- To protect the rights, property, or safety of Fenrir, our clients, or others
- In connection with a merger, acquisition, or sale of business assets, subject to this Policy
Referrals. We do not transmit information collected through the Site to any referral partner. Our referral arrangements are limited to an informal relationship with a single third-party Registered Agent provider and a paid consultation platform for discrete legal and tax questions. Information is transmitted to the Registered Agent provider only in the course of a client engagement, only where the client has elected enrollment assistance, and only as described in our Client Data Privacy Notice. Fenrir receives no compensation, referral fee, or commission for any referral.
8. Data Retention
| Data type | Retention period |
| Intake form submissions that do not result in engagement | 24 months from submission |
| Discovery call scheduling records | 24 months from booking |
| Correspondence with prospective clients | 24 months from last contact |
| Google Analytics data | 14 months |
| Server logs | Per hosting provider's default retention |
| Client engagement records | 7 years (see Client Data Privacy Notice) |
| SSN / ITIN | Never collected through the Site, and never stored at all (see Section 3.3) |
We may retain information longer where required to comply with a legal obligation, resolve disputes, or enforce our agreements.
Deletion means removal from our active systems. Our service providers retain data under their own obligations and retention schedules, which we do not control.
9. Security
We maintain administrative and technical safeguards appropriate to the size of our business, including access-controlled cloud storage, multi-factor authentication on business accounts, encrypted transmission, and a practice of never accepting sensitive government identifiers through unsecured channels.
No method of transmission or storage is completely secure. We cannot guarantee absolute security, and you transmit information to us at your own risk.
10. Your Privacy Rights
10.1 All Visitors
Regardless of where you live or whether any particular privacy law applies to us, you may ask us to:
- Confirm what personal information we hold about you
- Provide a copy of it
- Correct it if it is inaccurate
- Delete it, subject to information we are required by law to retain
Email adam@fenrirfile.com. We respond within 45 days. We may need to verify your identity first, and we will tell you plainly if any part of a request cannot be honored and why.
The sections below describe additional rights under specific state laws. We offer the rights above to everyone regardless of whether those laws apply.
10.2 Texas Residents
The Texas Data Privacy and Security Act ("TDPSA") provides Texas consumers with rights to confirm, access, correct, delete, and obtain a portable copy of personal data, and to opt out of targeted advertising, sale of personal data, and certain profiling. We do not engage in targeted advertising, sell personal data, or conduct profiling. We honor TDPSA-style requests from Texas residents regardless of whether we meet the statutory applicability thresholds.
10.3 California Residents
Under the California Consumer Privacy Act, as amended ("CCPA/CPRA"), California residents have the right to:
- Know the categories and specific pieces of personal information collected, the sources, the business purposes, and the categories of third parties to whom it is disclosed
- Delete personal information, subject to exceptions
- Correct inaccurate personal information
- Opt out of the sale or sharing of personal information. We do not sell or share personal information.
- Limit use of sensitive personal information. We do not collect sensitive personal information through the Site.
- Not be discriminated against for exercising these rights
Categories of personal information collected in the preceding 12 months: identifiers; commercial information; internet or other electronic network activity information; geolocation data (approximate, derived from IP); and professional or employment-related information. We disclosed identifiers and internet activity information to the service providers listed in Section 7 for business purposes. We did not sell or share personal information.
To exercise these rights, email adam@fenrirfile.com with "California Privacy Request" in the subject line. You may designate an authorized agent to submit a request on your behalf with proof of authorization.
10.4 EEA and UK Residents
Where the GDPR applies, you have the right to access, rectify, erase, restrict processing of, and port your personal data; to object to processing based on legitimate interests; and to withdraw consent at any time without affecting the lawfulness of prior processing. You also have the right to lodge a complaint with your local supervisory authority.
International transfers. Fenrir operates in the United States and all information is processed there. Our service providers may transfer data internationally under Standard Contractual Clauses or equivalent transfer mechanisms. The United States may not provide the same level of data protection as your home jurisdiction.
11. Children's Privacy
The Site is directed to business owners and is not intended for anyone under 18. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.
12. Third-Party Sites and Platforms
The Site may link to third-party websites, including those of referral partners and freelance platforms such as Upwork and Contra. We are not responsible for the privacy practices of those sites. Review their policies before providing information.
13. Changes to This Policy
This Policy sits alongside our Website Terms of Use and, for clients, our Client Data Privacy Notice.
We may update this Policy from time to time. Material changes will be reflected in the "Last Updated" date above and, where required by law, communicated to you directly. Continued use of the Site after an update constitutes acceptance of the revised Policy.
14. Contact Us
Questions, requests, or complaints regarding this Policy:
Fenrir, a DAG Online Enterprises company
Email: adam@fenrirfile.com
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1. Agreement to These Terms
These Website Terms of Use ("Terms") govern your access to and use of the website at fenrirfile.com and any related pages, forms, schedulers, and payment links (collectively, the "Site"). By accessing or using the Site, you agree to these Terms. If you do not agree, do not use the Site.
These Terms are distinct from the "Terms & Conditions" that appear as Part II of Fenrir's Service Agreement. Those govern a paid client engagement; these govern use of the Site. Where this document refers to the Service Agreement, it means the Service Agreement together with its Part II Terms & Conditions.
"Fenrir," "we," "us," and "our" refer to DAG Online Enterprises LLC, a Texas limited liability company, operating under the assumed name Fenrir. "You" refers to any visitor to or user of the Site.
2. Relationship to Other Agreements
These Terms govern use of the Site only. They do not govern the delivery of filing services.
If you engage Fenrir as a client, the terms of that engagement are set out exclusively in a signed Service Agreement (Part I) and its accompanying Terms & Conditions (Part II). In the event of any conflict between these Terms and a signed Service Agreement, the Service Agreement and its Part II Terms & Conditions control as to the subject matter of the engagement.
Our handling of information is described in the Website Privacy Policy and, for clients, the Client Data Privacy Notice.
3. Who We Serve and When the Engagement Begins
3.1 Who These Services Are For
Fenrir provides business filing services to clients located in the United States only. We do not market to, solicit, or accept clients located in the European Economic Area or the United Kingdom, we do not price or accept payment in euros or pounds sterling, and we restrict access to the Site from EEA and UK IP addresses.
The Site and these Terms are directed to visitors in the United States. If you are accessing the Site from outside the United States, you do so on your own initiative and are responsible for compliance with your local law.
3.2 Submitting the Intake Form Does Not Create an Engagement
Submitting our intake form, scheduling a discovery call, or corresponding with us does not create a client relationship and does not obligate either party. We may decline any prospective engagement for any lawful reason, including that the request falls outside our scope of services.
Fenrir is a business filing service, not a law firm or an accounting firm. Nothing on the Site or in any pre-engagement communication constitutes legal, tax, or accounting advice. No attorney-client relationship is created by your use of the Site, submission of the intake form, or scheduling or attending a discovery call, and communications with Fenrir are not protected by attorney-client privilege.
An engagement begins only when both of the following have occurred: (a) you and Fenrir have signed a Service Agreement, and (b) payment has been received as required by that Agreement. No filing will be prepared or submitted before both conditions are met. The scope of services, and what falls outside it, is set out in that Agreement.
4. Pricing Information on the Site
Prices displayed on the Site are Fenrir's service fees only. Government filing fees, including Secretary of State, Comptroller, and county fees, are separate, additional, and passed through to you at cost with no markup. Site pricing is displayed as "+ state fees" for this reason.
Government fees are set by the agencies, not by Fenrir, and are subject to change without notice. Displayed pricing is indicative and does not constitute a binding quote or an offer. Binding pricing is established only in a signed Service Agreement, where the applicable state fee is itemized precisely.
Payment is due in full at signing, before any filing is submitted. Fenrir does not offer installment plans, because government filing fees generally cannot themselves be paid to the Secretary of State or Comptroller in installments.
Where a client engages an ongoing compliance retainer, that retainer runs for a fixed 12-month term and does not automatically renew. It renews only if the client affirmatively requests renewal, and Fenrir provides at least 30 days' advance written notice before the term ends.
5. Third-Party Services
The Site incorporates or links to services operated by third parties, including:
- Google Forms (intake form)
- Calendly (discovery call scheduling)
- Stripe (payment processing)
- Netlify (website hosting)
Your use of these services is subject to their own terms and privacy policies. We are not responsible for their availability, accuracy, security, or conduct.
Payments. All payments are processed by Stripe. Fenrir does not receive or store your payment card details. By submitting payment you agree to Stripe's terms of service.
6. Acceptable Use
You agree not to:
- Use the Site for any unlawful purpose or in violation of these Terms
- Submit false, misleading, or fraudulent information through any form on the Site
- Submit another person's information without authorization
- Attempt to gain unauthorized access to the Site, its servers, or any connected system
- Introduce malware, scrape the Site by automated means, or interfere with its operation
- Impersonate Fenrir or misrepresent an affiliation with Fenrir
Do not submit Social Security Numbers, ITINs, or other sensitive government identifiers through the Site's forms or by email. Where a filing requires one, it is taken verbally during a scheduled call after an engagement begins and is never stored by Fenrir.
7. Intellectual Property
The Site and its contents, including text, layout, graphics, the Fenrir name and marks, and all templates, checklists, and process documentation we make available, are owned by DAG Online Enterprises LLC or its licensors and are protected by applicable intellectual property law.
You may view and print Site content for your own personal or internal business use. You may not reproduce, distribute, modify, publicly display, or create derivative works from Site content, or use the Fenrir name or marks, without our prior written consent.
8. Accuracy of Site Content
We make reasonable efforts to keep Site content accurate and current, including filing fee references and procedural descriptions. Government fees, forms, and requirements change, and Site content may become outdated. Site content is general information, not advice on your specific situation, and should not be relied upon as a substitute for confirmation with the relevant agency or a licensed professional.
9. Disclaimer of Warranties
THE SITE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. To the fullest extent permitted by law, Fenrir disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
We do not warrant that the Site will be uninterrupted, secure, error-free, or free of harmful components, or that any information on it is complete, accurate, or current.
10. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, FENRIR AND DAG ONLINE ENTERPRISES LLC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE, whether based in contract, tort, strict liability, or any other theory, and whether or not we have been advised of the possibility of such damages.
Our total aggregate liability arising out of or relating to the Site shall not exceed one hundred U.S. dollars ($100.00).
Liability arising out of a client engagement is governed separately by the limitation of liability provision in the applicable Service Agreement, not by this Section.
Some jurisdictions do not allow certain limitations, so portions of this Section may not apply to you.
11. Indemnification
You agree to indemnify, defend, and hold harmless Fenrir, DAG Online Enterprises LLC, and their owners, members, and representatives from any claim, demand, loss, liability, or expense (including reasonable attorneys' fees) arising out of your use of the Site, your violation of these Terms, your submission of inaccurate or unauthorized information, or your violation of any law or third-party right.
12. Governing Law and Venue
These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Site shall be brought exclusively in the state or federal courts located in Harris County, Texas, and you consent to the personal jurisdiction of those courts.
13. Changes to These Terms
We may revise these Terms at any time by posting an updated version with a new "Last Updated" date. Changes are effective upon posting. Your continued use of the Site after posting constitutes acceptance. If you do not agree to a revision, discontinue use of the Site.
Changes to these Terms do not alter any signed Service Agreement, which may be amended only in writing signed by both parties.
14. General
- Severability. If any provision is found unenforceable, the remaining provisions remain in full force.
- No waiver. Our failure to enforce any provision is not a waiver of that provision.
- Assignment. You may not assign these Terms. We may assign them in connection with a merger, acquisition, or sale of assets.
- Entire agreement. These Terms, together with the Website Privacy Policy, constitute the entire agreement regarding your use of the Site. They do not modify any signed Service Agreement.
- Survival. Sections 3, 7, 9, 10, 11, and 12 survive any termination of your use of the Site.
15. Contact
Fenrir, a DAG Online Enterprises company
Email: adam@fenrirfile.com
Website: https://fenrirfile.com
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1. Purpose of This Notice
This Notice explains how Fenrir collects, uses, protects, discloses, and disposes of your personal and business information in the course of preparing and submitting business filings on your behalf. It is provided to every client at engagement and supplements the Service Agreement (Part I) and its Terms & Conditions (Part II) between you and Fenrir.
This Notice is separate from our Website Privacy Policy, which covers visitors to fenrirfile.com. Where the two overlap, this Notice controls for client engagement data. Where this Notice conflicts with your signed Service Agreement, the Service Agreement controls.
Fenrir is the assumed name under which DAG Online Enterprises LLC, a Texas limited liability company, operates. "We," "us," and "our" refer to that entity.
2. A Note on What Filing Services Require
Business filings are, by their nature, submissions of your information to government agencies. Some of that information becomes part of the public record. This Notice is written to be plain about that up front, because it is the single most important thing to understand about filing work:
We cannot perform the services you have engaged us for without disclosing your information to the relevant government agency, and some of what is filed will be publicly searchable. Section 6 explains exactly what.
3. Information We Collect
3.1 Business and Entity Information
- Proposed and final entity name
- Entity type and state of formation
- Business purpose and description
- Principal office and mailing addresses
- Registered Agent name and address, and your Registered Agent election at intake (existing agent / request enrollment assistance / serving as your own)
- Member, manager, officer, and director names and addresses
- Ownership and governance structure
- Formation and filing dates, file numbers, and taxpayer numbers
3.2 Personal Identifying Information
- Your full legal name
- Email address, phone number, and mailing address
- Preferred contact method
3.3 Sensitive Government Identifiers
To file an IRS Form SS-4 (EIN application), the IRS requires the Social Security Number or Individual Taxpayer Identification Number of a responsible party. Where an engagement includes EIN application services, we will collect:
- Social Security Number (SSN) or ITIN of the responsible party
- Existing EIN, where applicable
How we collect these, and why we never store them.
Sensitive identifiers are collected verbally, during a scheduled live call, with recording and transcription disabled. You read the number aloud, we enter it directly into the government filing system while you are on the call, and we submit the filing before the call ends.
We do not write the number down, save it, or store it in any system at any point. There is no file, no email, no database record, and no backup containing your SSN or ITIN. Once the call ends, the only place it exists is with the receiving agency.
We will never ask you to send an SSN or ITIN by email, text message, chat, our website intake form, or any freelance platform's messaging system. If you receive a request purporting to be from Fenrir asking you to send these identifiers by any of those methods, do not respond. Contact us directly at adam@fenrirfile.com to verify.
If the filing cannot be completed during the call, for example if the agency's system is unavailable, we reschedule. We do not hold the number to finish later.
3.4 Payment Information
Payments are processed by Stripe, Inc. Your payment card number, CVC, and expiration date are collected directly by Stripe and are never received, transmitted, or stored by Fenrir. We receive only transaction confirmations, the last four digits of the payment method, and billing contact details.
3.5 Information We Do Not Collect
We do not collect financial statements, tax returns, bank account credentials, bookkeeping records, or business financial performance data. These are outside our scope of services. If information of this kind is sent to us unsolicited, we will delete it and confirm deletion.
4. How We Use Your Information
We use your information solely to:
- Verify entity name availability with the applicable Secretary of State
- Prepare, review, and submit filings to the Texas Secretary of State, the Texas Comptroller of Public Accounts, county clerk offices, the IRS, and equivalent agencies in other states where in scope
- Communicate with those agencies regarding filing status, corrections, and rejections
- Submit an enrollment request to a third-party Registered Agent provider, where you have requested that assistance (see Section 6.4)
- Maintain your compliance calendar record and issue filing due-date reminders (retainer clients)
- Communicate with you about your engagement
- Issue invoices and process payment
- Maintain business records as required by law
We do not use your information for marketing to third parties, and we do not sell, rent, license, or trade your information under any circumstances.
5. Legal Basis and Consent
By engaging Fenrir and providing your information, you authorize us to submit that information to the government agencies necessary to complete the filings described in your Service Agreement. You may withdraw that authorization at any time in writing, but doing so may make it impossible for us to complete the engagement, and fees for work already performed remain payable under the Service Agreement.
6. Disclosure to Government Agencies and Public Record
6.1 Agencies We File With
| Agency | Typical information submitted |
| Texas Secretary of State | Entity name, purpose, addresses, Registered Agent, governing persons, organizer |
| Texas Comptroller of Public Accounts | Entity details, taxpayer number, responsible party, officer/director information |
| County Clerk offices | Assumed name, business address, owner name and address |
| Internal Revenue Service | Entity details, responsible party name and SSN/ITIN |
| Secretaries of State in other jurisdictions | Equivalent information for foreign registrations (Tier 3 / à la carte) |
6.2 What Becomes Public
Certificate of Formation filings are public record. Once filed with the Texas Secretary of State, the following are publicly searchable and obtainable by any member of the public:
- Entity name and file number
- Registered Agent name and registered office address
- Names and addresses of governing persons (members, managers, directors, officers) as listed
- Organizer name
- Formation date and entity status
Franchise Tax Public Information Reports (PIRs) are public record, including officer and director information reported on them.
Assumed Name Certificates are public record at the county and/or state level, including the owner's name and address.
This is a consequence of the filing itself, not of any choice by Fenrir. If you do not want your home address publicly associated with your entity, discuss alternatives with us before we file, such as a commercial Registered Agent or a separate business address. We provide advisory guidance on Registered Agent requirements and can assist with enrollment through a third-party provider, as described in Section 6.4. We do not act as your Registered Agent.
6.3 What Does Not Become Public
Your SSN or ITIN is never made public, and is never stored by Fenrir. It is spoken during a scheduled call, entered directly into the IRS application, and submitted while you are on the line. It appears on no public-facing filing and in no Fenrir system.
6.4 Registered Agent Enrollment
Texas law requires every filed entity to designate a Registered Agent. Fenrir does not act as your Registered Agent. If you elect at intake to have us assist with enrollment, we will transmit your information to a third-party Registered Agent provider in order to submit that enrollment request on your behalf.
| What we transmit | Your name, entity name, contact details, and business address. This is the information the provider requires to open an account and be designated as your agent. |
| What we do not transmit | Your SSN or ITIN. Registered Agent enrollment does not require it, and we do not send it. |
| When we transmit it | Only after you have elected enrollment assistance and directed us to proceed. If you have your own agent, or are serving as your own, we transmit nothing. |
| What happens after | The Registered Agent relationship is between you and that provider. Its fees, terms, and privacy practices are its own. Review them before enrolling. |
Fenrir receives no compensation, referral fee, or commission from the Registered Agent provider. Our role is limited to submitting the enrollment request at your direction, as set out in the Terms & Conditions accompanying your Service Agreement.
7. Other Disclosures
We may disclose your information:
- To service providers who support our operations under confidentiality obligations, currently Google LLC (business email and document storage) and Stripe, Inc. (payment processing)
- To a government agency, where the disclosure is inherent in performing a filing you have requested (see Section 6)
- To a third-party Registered Agent provider, only where you have elected enrollment assistance, as described in Section 6.4
- To our professional advisors (attorney, accountant, insurer) under duties of confidentiality
- Where required by law, including in response to subpoena, court order, or lawful government request
- To protect rights or safety, including to prevent fraud or enforce our agreements
Legal and tax questions. Where a question falls outside our scope, we may point you to a paid, pay-per-question consultation platform that connects users with licensed attorneys and CPAs. We do not transmit any of your information to that platform. If you choose to use it, you create your own account and provide your own information directly, and your relationship with the platform and any professional on it is entirely separate from Fenrir. This is a resource for discrete questions, not a referral to ongoing representation. If you need a retained attorney or CPA, you must find and engage one independently.
Fenrir receives no compensation for any referral. No affiliate arrangements, no referral fees, no revenue sharing with the Registered Agent provider, the consultation platform, or anyone else.
We do not disclose your information to any other third party without your prior written consent.
8. Data Security
We maintain safeguards appropriate to the sensitivity of the information and the size of our business:
- Sensitive identifiers are taken verbally on a recording-disabled call and entered directly into the agency system. They are never written down, never stored, and never sent by email, chat, or web form
- Business accounts are protected by multi-factor authentication
- Client files are stored in access-controlled cloud storage limited to authorized personnel of Fenrir
- Information is transmitted using encrypted connections
- Because sensitive identifiers are never stored, there is no copy of them to breach, lose, or delete
Authorized personnel. Access to client files is limited to authorized personnel of DAG Online Enterprises LLC, currently the company's two owners, each of whom is bound by the confidentiality obligations in your Service Agreement and this Notice. Files are held in an access-controlled business account; no one outside the company holds access.
No safeguard is perfect. We cannot guarantee absolute security, but we will notify you promptly of any breach affecting your information as described in Section 10.
9. Retention and Disposal
| Information type | Retention |
| SSN / ITIN | Never retained. Not stored at any point (see Section 3.3) |
| Filed documents and agency confirmations | 7 years from completion of your engagement |
| Signed Service Agreement | 7 years from completion of your engagement or the end of your final retainer term |
| Correspondence and engagement records | 7 years from completion of your engagement |
| Entity and filing detail records | 7 years from completion of your engagement |
| Compliance calendar records (retainer clients) | 7 years from the end of your final retainer term |
| Payment records | 7 years from the transaction date |
Why seven years. The period exceeds the Texas limitations period for claims on a written contract, the Texas Comptroller's assessment window, and IRS guidance for retaining financial records. Holding records for that period means we can substantiate what was filed and what you authorized if a question arises years later.
Where records are held. In an access-controlled business account limited to authorized personnel of DAG Online Enterprises LLC, as described in Section 8.
You are responsible for maintaining your own copies of filed documents once delivered. Fenrir's retention of a copy is for our business records and should not be relied upon as your permanent recordkeeping.
Requesting deletion. Upon written request we will delete information we are not required to retain by law, and confirm in writing what was deleted and what was retained. Note two limits:
- Some records must be kept to meet tax, accounting, and legal obligations, and cannot be deleted on request.
- Deletion means removal from Fenrir's active systems. Our service providers, including Stripe for payment records and Google for backup copies, retain data under their own obligations and retention schedules, which we do not control. Government agencies retain everything filed with them permanently, and much of it is public record.
A request to delete your SSN or ITIN requires no action on our part: we never retained it.
10. Breach Notification
In the event of a breach of system security, as defined under Texas Business & Commerce Code § 521.053, that compromises your sensitive personal information as defined under Texas Business & Commerce Code § 521.002 while in Fenrir's possession, we will notify you without unreasonable delay, consistent with the timeframe required under applicable Texas law. Where required by law based on the scope of the breach, we will also notify the Texas Attorney General's office within the applicable statutory timeframe.
This provision restates Fenrir's existing obligations under Texas law and does not expand Fenrir's liability or notification obligations beyond what applicable law requires. It mirrors the Data Breach Notification provision in your Service Agreement.
11. Your Rights
You may at any time:
- Access the information we hold about you
- Correct inaccurate information. Note that correcting information already filed with an agency may require an amendment filing at additional cost.
- Request deletion of information we are not required to retain
- Withdraw authorization for further processing, subject to Section 5
- Obtain a copy of your information in a portable format
Residents of Texas and California have additional statutory rights described in our Website Privacy Policy, Section 10, which apply equally to client data. Fenrir provides services to clients in the United States only.
12. What This Notice Is Not
Fenrir is a filing service. We are not a law firm, an accounting firm, or a CPA practice. Nothing in this Notice or in our services constitutes legal advice, tax advice, or an attorney-client or accountant-client relationship. Communications with us are not protected by attorney-client privilege. If you require advice on entity structure, tax treatment, privacy exposure, or any matter beyond the mechanics of a filing, consult a licensed attorney or CPA.
13. Electronic Communications
By engaging Fenrir, you consent to receive communications from us electronically, by email to the address you provide at intake. Notices are considered received on the date sent. You are responsible for keeping your notice email address current and for maintaining reasonable security on the email account you designate, including where filed documents are delivered to you.
14. Changes to This Notice
We may update this Notice. Material changes affecting active engagements will be communicated to you directly by email.
15. Contact
Fenrir, a DAG Online Enterprises company
Email: adam@fenrirfile.com
Website: https://fenrirfile.com
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